Need help? We read every email.

Reflux Body Log is built by a small team. There's no support queue or ticketing system. Email us and a human will answer.

support@refluxbodylog.app Typical reply within 24 hours.

Quick answers

Before you write, check these.

My doctor's PDF won't AirDrop.

AirDrop needs to be turned on for both devices. On iPhone, swipe down from the top-right to open Control Center, long-press the connectivity tile, and set AirDrop to "Everyone for 10 Minutes." Then re-tap the share button in the app and pick the receiving device. If it still fails, try emailing the PDF to yourself as a fallback.

My Apple Health sleep data isn't showing up.

Open the iOS Settings app → Privacy & Security → Health → Reflux Body Log, and make sure Sleep Analysis, Heart Rate, and Heart Rate Variability are toggled on. The app reads new Apple Health data on next open.

I want to delete all my data.

Delete the app from your iPhone. Everything is on-device — uninstalling the app removes every flare log and every cached read from Apple Health. There is nothing on our side to delete.

I want a refund.

Refunds for App Store subscriptions are managed by Apple, not by us. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Reflux Body Log purchase, and choose "Report a Problem."

I have feedback on the doctor PDF.

Please email us. The PDF layout has gone through multiple GI review rounds and we keep iterating. Specific feedback — what your doctor's eyes go to first, what they ignore — is what improves it.

If this is a medical emergency, call your local emergency number.

Reflux Body Log is a personal symptom journal. It is not a clinical tool, and email support is not staffed for urgent medical questions. Reach your gastroenterologist or your nearest emergency service for those.